Technothinksup Solutions Pvt Ltd | FAQ

Frequently Asked Questions

We have got Answers to all Your Tech and Non-tech Questions


UI-UX Design

Yes, you can get a fully functional landing page design and coded in a month, depending on the complexity of design, transitions, animations, and the number of pages.
Yes, you can use our services as a white-label service. We already work with a lot of design companies who extend our services to their clients.
You get 100% ownership of the files the moment we deliver them to you.
You can find the designs we have created in the portfolio section.
You can share the details of the new task with your project manager on email or by filling up the brief design form.
Most of our design projects are completed within 1-2 days. The code projects are completed within 5-8 days. Turn around time is based on the complexity of the design and code.
No, you are enrolled on a month to month subscription. Subscribe when you require designs. Unsubscribe when you are done.
Yes, you can queue tasks. As soon as we complete one task, we can immediately move onto designing for the new task.
Yes, we can code your landing page in WordPress using Elementor. If you require it to be coded in something else, ask on our live chat.
We deliver the following types of file extensions: Source files - Sketch, Illustrator, CorelDraw, Photoshop, Adobe XD, EPS Image files - JPG, PNG, SVG, PDF Code files - HTML, CSS, JS, PHP, MySQL.
The pricing is the total amount you will be required to pay. There are no setup charges, no cancellation charges, no additional or hidden charges. The package comprises all that you need to pay including all the taxes.
We do all kinds of product photography, fashion photography, and e-commerce photography.
Your involvement is a must in the design process. We are here to satisfy you, which is not possible without your inputs. So, we always want you to stay involved and updated with the project progress and share your inputs, references, if any, to give us a way to reach the ultimate design goal.
Yes! Surely, any artwork/design made for you is your property once all the balances related to the project are settled ultimately. However, we reserve the right to use it as a part of our portfolio and promotional purposes.
There will be a team that will be working on your project. With the team, there will always be a leader who will keep you informed about everything. Usually, firms would not give you much access to the designer/developer working on your project but we provide you with such a communication system that you will be in direct contact with the team dedicated to your project and have time to time update about it.
THE PROJECT IS CONFIRMED WITH 50% ADVANCE DEPOSIT. After the sign off the project is started and completed as per the scope provided and all the minor changes are done, the rest amount of 50% is collected and support for any other changes is provided to you. We also have monthly subscription programs.
There must be lots of vendors available to do the task. So as the question asks why to Think Technothinksup Solutions Pvt Ltd Studio, the answer is because we value your work and have every knowledge to provide you with the best of it. We provide you with possible turnaround time and quality assurance with long term support.
We try to give as much elbow room as possible we can. Although with every step in project completion, we tend to take your feedback and make all the minor changes, closing it on your approval. We are open to space of 2-3 rounds for significant revisions at no cost.
Yes, we do customize data in the design as per the client requirements.
The design cost of anything depends on the customization of design needed by the client, just like the type of burger you go for in McDonald’s has a different cost.
Any website designing depends on your requirements for the website.
UX-driven product design isn’t just about creating a great user experience; it’s also a smart business move. A great UX designer makes a case for usability—for designing great user experiences that work for people, as well as contributing to the bottom line. They may illustrate why so many projects fail and have to be redone, and how that costs an enormous amount of money. Or outline why investing in UX is a no-brainer if a product is to succeed in the marketplace. Or mention hard data from statistical findings and use examples such as ‘68% of users give up because they think you don’t care about them’ and ‘89% of consumers purchased from a competitor following a poor user experience’. When talking about the return of investing in UX, they should also discuss success measures by including the calculation of cost savings in relationship to your overall return. A great UX designer would discuss how investing in UX improves performance, reduces errors, increases ease of use, attracts more users, increases adoption rates, elevates the brand, increases trust in the system and user satisfaction, reduces development costs, reduces redesign costs, decreases support costs and reduces training needed, etc. which all increase the ROI.
Great UX designers seek to create experiences that will intuitively work for a specific target audience. Garnering quantitative data on site usage or an application plays an essential role in a UX designer’s arsenal of UX success evaluation tools. Whereas user research typically focuses on qualitative data, analytics focus on quantitative data, such as identifying what actions users take when they come to a page. There are many analytics tools and methods available that capture user behavior, e.g., eye-tracking, click tracking heatmaps, and ‘UI tagging’ that tracks specific elements with which users interact on a page. Don’t focus on the software tool—listen for the why, the methods they used, and what measurements they took. What key performance indicators (KPIs) were they evaluating against? For example, how many users moved through the onboarding process quickly or clicked on that sign-up button—how many set up 1-click ordering?
The answer will help you discover what kind of UX designer you may be hiring. While there is no right or wrong answer, a good designer should have in-depth UX knowledge as well as a comprehensive end-to-end UX design process they can talk about. They should be willing to walk you step-by-step through the approach that guides them to robust working solutions. Listen for humility, backed by confidence. Do they have a cultivated eye for solutions? Are they passionate about creating delightful user experiences and designing products people love? Listen for answers that include a discussion around empathy — “walking a mile in a customer’s shoes” (customer journeys); and a user-centered, user goal-driven approach to designing products. Arriving here means engaging in in-depth user research to solve problems. A seasoned experienced UX designer balances business goals and technical constraints with creating the best user experience possible. They should come up with ‘personas’ (the core users of a product), define when and how to do surveys, analyze responses, possibly conduct field visits and interview users, report their findings, create wireframes and prototypes, conduct usability testing, and, to make further improvements, analyze quantitative user data once a product is released.
Using an example project, a great UX designer would demonstrate the understanding that they’re not just designing a new interface, website, or app, but also a way to solve a business problem. First, they would talk about the discovery/problem definition phase, where they carried out comprehensive research to uncover insights into the source of the problem. Next, they would have researched users from the target demographic and identified common themes, an unmet user needs, and where the business may have fallen short overall. They would demonstrate their skill at evaluating the goals of the business, the use case scenarios, and how to best align them to find a solution. Lastly, they would have reached into their UX toolkit and used prototypes (among other things) to explore potential solutions and validate ideas and hypotheses focused on obtaining significant business value from the solutions achieved by an optimal UX design.
Listen to the UX designer to describe it as a user-centered design approach, a process. As Tim Brown, president, and CEO of Technothinksup, a famed global design consultancy explains it: “‘Design thinking’ is a human-centered approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.” Design thinking is a method for the generation of solutions and a practical, creative resolution of problems. It’s about uncovering insights into the unmet needs of your target audience. It’s a form of solution-based or solution-focused thinking, with the intent of producing a constructive future result. Most of all, it’s a ‘people first’ approach—a design process mindset that designs products around people’s needs, motivations, and behaviors.
User interface (UI) design is not the same as UX design. A seasoned UX design pro understands the vital difference and can articulate it clearly. Designing for the user interface often plays an essential role in the work of a UX designer, but it is not the only function. Whereas UI design is concerned with the useful layout of visual elements on a user interface, UX design is ‘people first.’ It’s about what motivates them—how they think and behave. A great UX designer should be able to demonstrate knowledge describing the differences, in particular how UI design is only one slice of the UX design process ‘pie,’ and only one of many different disciplines that reside under the UX banner. These include, but are not limited to: a user-centered design strategy, core user demographic definition, persona creation, user research, information architecture, content strategy, interaction design, visual design, and usability testing.
In a situation like this, a great UX designer exhibits thoughtful restraint. They will not take critique personally, but use it as an opportunity to dig deeper and uncover the real reasons why a client may not like a design. Great UX designers are objective; they rely on tried and true principles, past learnings, white papers and studies, best practices, standards, and design conventions that have been tested, studied, and validated. Accordingly, they should be able to back up their designs based on those above. Typically, in these circumstances, a misalignment has occurred between what the client was looking for and what the designer was trying to achieve. A great designer would take a step back and ask smart questions to uncover the issues a client may have with the design. Is the client subjective as in, “I don’t like that color?” The designer would inquire why and make sure the client understands that design decisions are based on sound principles—color theory, for example—and not subjective opinion. Also listen for examples of when the designer backed up design decisions based on analytics data and testing (staying objective), and how they presented facts and findings to make their case. Some client feedback may be for compelling business reasons. For example, the client may feel that a simple solution misses valuable opportunities for revenue-generating ad placement. A good designer would listen patiently and incorporate the feedback into the next iteration, understanding that arriving at the optimal design is a balancing act between business needs, technical feasibility, and the designer’s desire to create the best UX.
Listen to passion and knowledge. A good designer is going to be excited about this topic; the answer will help you understand where their current focus lies. Also, listen for how a UX designer keeps up with the industry—such as following UX podcasts, reading UX blogs and books, attending webinars and online training courses for ongoing learning, etc. A UX designer who thinks ahead will be an invaluable asset to your company. He may talk about new use cases beyond screens—or how designing for accessibility is an area of interest for him. He may discuss new prototyping tools that save developers and designers time by converting the design to code, or he may simply explain an evolving trend and how terrific it is to be at the forefront of technology. Whatever his answer, passion should shine through. Most of all, it’s not about technology; it’s about solving problems for users in new and efficient ways. Ultimately, it’s not about ‘design fads.’ A great UX designer doesn’t follow them but designs products that have staying power and work well for end-users.
First and foremost, user research is all about understanding your users. A good UX designer will help you design products that work well across a variety of use cases—from mobile to desktop, as well as a wide range of audiences. A UX designer should be able to elaborate on how they think of and engage in user research. What ‘lenses’ do they use when conducting user research? These ‘lenses’ could be ethnographic studies, field studies and contextual observations, focus groups, surveys, and diary studies. They should mention details of how they set goals for the research and came up with a research plan, how they approached the organizational aspect, the recruiting of representative users—what kind of research questions they asked, and how they analyzed the results. While there is more than one approach to facilitating user research, the designer should have a clear description of the method, the sample size required to gain a meaningful result, and speak to the interpretation of the data. Look for a UX designer who understands how to measure appropriately by selecting the minimum number of subjects needed to gain a solid understanding of the research, and comprehends what they are testing and seeking to understand. For usability testing, the designer should discuss the methodologies they used. Did they conduct structured, one-on-one interviews with users while they tried specific tasks with product prototypes? Listen to how they’d define a successful test, i.e., what key revelations were gathered, and how was the data distilled into practical, actionable insights? Did they use moderated or unmoderated usability testing? (Unmoderated testing examples may include eye-tracking, click tracking heat maps, online card sorting exercises, etc.)
One attribute of a great designer is the ability to evaluate their work objectively. No matter what stage of their career, there will always be those challenges that every designer strives to overcome in a meaningful way. Listen for answers that not only describe the challenges they may face but how they overcome them. They may have a challenge justifying their design process to specific stakeholders—it may seem too costly and take too long. How do they overcome these obstacles? For example,—convincing a company they need more in-depth user research before a product is designed or incorporating proper usability testing during a product design lifecycle can be difficult. How do they advocate for those above in making their case? Another challenge may be conducting user research in innovative ways. This can prove to be especially tricky for designers who work remotely because direct access to their end-users is limited. Gathering, analyzing, and translating both qualitative and quantitative user data into ‘actionable insights’ may pose another challenge. However, sound designers have a method of focusing on the most impactful elements and teasing out the most significant return on investment. Listen for answers that include overcoming challenges of working with others with different agendas. A UX designer will always face challenges around collaborating with professionals from other disciplines, such as C-level executives, product managers, engineers, and visual designers.
UX design is constantly evolving and searching for new ways to solve problems. Our Seasoned UX designers have likely been evolving their approach to the design process and will vary from one designer to another. In general, good UX designers with walk you through a specific process or ‘toolkit’ they follow when approaching a problem or project. This will likely be a set of steps they will take to solve user problems and create engaging experiences. Listen for both a clear process and specific actions they take to solve user problems and create engaging experiences. Listen for both a transparent process, a deep curiosity, and a constant desire to learn. One overarching theme should be around a user-centric approach to design and perhaps mention ‘design-thinking,’ which follows a thorough understanding of both user and business goals. In general, this is often an iterative design process that is constantly evolving. Key concepts or methods used to carry out this process may include but is not limited to:: competitive audits, stakeholder interviews, user research involving interviews and surveys, content audits, information architecture, user personas, business model canvases, mood boards, storyboards, empathy maps, use case scenarios and user flows, customer journeys, wireframes, mockups, and prototypes. They may also mention conducting user-testing —moderated or unmoderated, remote or in-person—multivariate testing, eye tracking, click-tracking heatmaps, and other quantitative analytics. Apart from the above, listen for UX design techniques such as observing interaction design standards, best practices, conventions, and rules-of-thumb known as ‘heuristics.’ By applying these UX methodologies and learning directly from users, each of the techniques mentioned above can play an essential role in the creation of a product that users will love.
We, as a creative studio, creates designs that are user-friendly and theme-oriented, which promotes every single element of a brand or the business idea discussed by the client.
There are a multitude of tools designers use in various stages of UX design. Our team typically use the following: User Research - Hotjar, Usabilla Design - Adobe XD, Figma, Balsamiq, Invision User Testing - Crazyegg, Project Management - Basecamp, Miro, Notion Asset Creation - Zeplin
We shall extend our support according to the client’s requirements. After ‘User Acceptance Testing (UAT), we shall be providing support for the next 3 months. If the client has opted for an Annual Support Contract (ASC) with us, we are entitled to provide our services at any time during the period of contract.
Yes we do! We have a super-small and super-talented team of software engineers in company. Our engineers are experienced in ios, Android and Web development. We also work with software/engineering-focused companies as their UX partners. However, we don’t usually offer software development as a standalone service.
Usually we kick start every project with a detailed brainstorming session with all the stakeholders from the client side. These are the details/data we require before the start of every project. • Business/organizational goals • Target audience details • Product goals • Expected outcomes and KPIs of the project • Technical specifications • Market research data, if any • Previous user experience audit results if any • User analytics data, if any • Business reports
The deliverables could change based on the requirement and nature of the project. Typically we deliver: • User-research report • UX audit report (if revamping an existing design) • Red route analysis • User persona • Customer journey maps • Sitemap • Wireframes • UI sketches • Interactive prototypes • Design systems
All the factors influencing the cost (scope, complexity, platforms, budget, client feedback) will also affect the delivery timeline of a UX design project. A typical UX design project could go anywhere between 2-3 months to 6 months for a small-medium sized project. Bigger projects could take more than 6 months to 1 year depending on the scope and complexity.
There are multiple factors influencing the cost of a UX design project. The factors include scope and scale of the project, nature of the project (starting from scratch, revamping existing design), platforms (mobile, web, TV, kiosk), technology involved, and design services included (user research, interviews, testing) and delivery deadline to name a few. It's difficult to provide a number upfront without understanding the requirements and full scope of the project. We usually charge $40 to $50 per hour based on the complexity and size of the project. Our typical UX projects range anywhere between $20,000 to $50,000 and could go well above $100,000 depending on the scope.
When it comes to the UX design process, there is no universal standard as such. Different companies, agencies, designers and product managers follow different approaches, techniques and tools. There are multiple stages in the design process as per the methodology you prefer. Our approach is inspired by the “Double Diamond” model proposed by the British Design Council. Our process includes- Discover Define, Design and Deploy. 1. Discover: This is the first stage where we try to understand the needs of the business, stakeholders and its end users. We also evaluate the desired outcomes, KPIs and full scope of the project in this phase. The activities include: Stakeholder interviews User research and interviews Business, market and competitor analysis UX Audit (if revamping existing design) 2. Define: This is where we will analyze all the inputs, feedbacks, observations and arrange them in order to define the problems and needs to be addressed. The Define stages include: Define the User Personas Define the problems Red Route analysis for feature prioritization User Journey Mapping 3. Design: Design stage starts after the client’s approval of our findings and solutions in the Define phase. Design stage starts with quick sketches to iterate and finalize the solutions. The deliverables includes: Information architecture Wireframes User Interface design Interactive prototypes Design systems 3. Deploy: If the client requires it, we have a dedicated team of in-house software engineers to deploy the designs created by our team. The services included: IOS/Android/Web development Front-end engineering Usability testing Software/bug testing Final deployment (Project go-live)
For any business that delivers its service or product through an app or website, UX design is as critical as sales, branding or marketing. Because good UX design directly improves the bottom line. Even if it is a bank with brick and mortar branches all across the country, their app would be the most important channel in which customers interact with the business, making UX a critical factor influencing customer happiness and revenue. It is found that “every dollar invested in UX brings $100 in return”. This is an average figure, but it’s a ROI of an impressive 9,900%. This stunning return is due to increased conversion rate, increased customer retention, lower customer acquisition cost, lower support costs and improved trust and increased market share.
User experience (UX) design is an umbrella term representing the entire process of creating products and services that provide intuitive and delightful experience to their users. People widely use terms like “UI/UX Design” or “Usability Design” to represent User Experience Design. However UI (User Interface) Design and Usability Design are subsets of UX Design. Even though there is User Experience in everything that we use in our everyday lives (like a door, coffee mug or TV remote), off late the term UX Design has been mainly associated with digital/technology products. The objective of user experience designing is not just creating products that are usable but also engaging, efficient and fun to use.
All UI/UX engagements start with a kick-off meeting over the phone or in person. During this meeting, we’ll learn more about your organization, its stakeholders, and its goals. After we gather these requirements, we’ll create user personas, conduct competitive analysis, and move into wire framing your site or application. A full UI/UX process, inclusive of designs, usually takes about 6 months.
Our team starts all UI/UX projects with thorough user research and competitive analysis. We’ll create personas of your ideal users, draft “red routes” of actions we’d like them to take while on the website, and then engage in user and A/B testing to see whether they are performing the correct behaviors.
The biggest difference between UI/UX design and web design is that web design focuses on what a website looks like and UI/UX design focuses on what the experience of using a site or app feels like. The ultimate goal of UI/UX design is to build something that doesn’t only look “nice,” but changes a user’s desired behavior and decision-making process.


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